Privacy Policy Statement

Personally-Identifiable Information

We only collects personally-identifiable information from you if you choose to provide this information to us. Personally-identifiable information collected with your consent may include, for example, name, e-mail address, contact information, or any inquires you may make through our Web site. AfriChoice.com does and will not provide personally-identifiable information to unaffiliated third-parties in its normal course of business. However, we will provide such information when required by law or in the good faith belief that such action is necessary in order to comply with the law or legal process.

How We Get Your Personal Information

We get your personal information and data whenever you give us your Identity, Your Contacts and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: make a booking of arrangements; request a quote for arrangements; subscribe to our newsletter or other publications; request marketing; enter a competition, promotion or survey; give us some feedback; or use our online payment and client portals. Also, as you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. Finally, we may receive your personal data from various third parties such as from analytics providers such as Google Analytics and advertising networks and search engines and robots.

We also collect information using feedback forms. We value opinions and comments from AfriChoice Tours & Travel Ltd customers, and you may have the opportunity to give us your feedback through an emailed link to a feedback form. Within the feedback form, we may ask for your Personal Information so that we can appropriately identify you. Feedback and Personal Information collected will be aggregated and used to make improvements to the Site and improve AfriChoice Tours & Travel Ltd services. Participation in feedback surveys is completely voluntary and you therefore have a choice whether or not to disclose the required information.

Type Of Information We Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data from which the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you that include but not limited to; Identity, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data, Usage Data, Marketing and Communications Data and so on... Other special category of personal data which we may end up receiving from you include details about your: dietary requirements which may disclose your religious or philosophical beliefs; health; race or ethnicity; sex life or your sexual orientation; political opinions; trade union membership; genetic and biometric data.

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: Where we need to perform the contract we are about to enter into or have entered into with you pertaining to your travel arrangements, and, here it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Finally, we use your data where we need to comply with a legal or regulatory obligation.

IMPORTANT NOTE: We collect and process the above data only where it is strictly necessary to do so. Furthermore, we will only collect and process the above special categories of sensitive personal data where you have provided us with your explicit consent to do so. You are not under any obligation to consent to us processing your sensitive personal data. If you are happy to consent to our use of your sensitive personal data, you will also be able to withdraw your consent at any time.

The information collected by this Web site is used only for responding to your inquiries and otherwise corresponding with you, for processing transactions you request, maintaining your account (if you have one), and for the administration, review and/or the improvement the content of our Web sites. We may contact you in response to your comments or inquiries, as part of the maintenance of your account with us (if you have one), or in order to complete a transaction that you requested. If you decide that you do not want to receive further e-mails regarding your inquiry from AfriChoice.com, you can reply to the e-mail with a request that we not continue to e-mail you. We do not use outside data sources to enrich marketing data obtained online.

Non-Personally-Identifiable Information

This site also collects non-personally-identifiable information. For example, as you browse this Web site we may collect information about your visit, but not about you personally. Via web server logs, for example, we may monitor statistics such as: the number of people that visit our site, which page(s) are visited on our site, from which domain our visitors come (e.g., google.com, bing.com, etc.), and which browsers people use to visit our site (e.g., Microsoft Internet Explorer, Safari, Google Chrome, Firefox etc.). Our Web site uses an outsourcing program to assist us in analyzing this data to better tailor our Web site.

IP Address Information

AfriChoice Tours & Travel Ltd may collect the IP addresses (the Internet Protocol address, which is a numerical label assigned to each device on the Internet) used to access our Site and the dates and times of access. This information is used to analyze trends, administer the Site, track a user’s movement, and gather broad demographic information for aggregate use. IP addresses are not personally linked to identifiable information.

Browser Settings & Cookies Information

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. This site uses third party cookies, however personally identifiable information is not collected through the use of cookies. Cookies are used to determine whether a visitor is unique or whether the visitor has viewed our site before. Cookies are optional and do not affect the operability of our site. While most browsers are set to accept cookies by default, you can set yours to refuse cookies or to alert you before accepting them. Your browser manufacturer has information on changing the default setting for your specific browser.

Your Information Security Compliance

We take steps to protect against the loss, misuse, or unauthorized alteration of personally-identifiable information collected through this Web site. We recognize the importance of security for all personally-identifiable information collected by our Web site. Once we receive personally-identifiable information, we take steps to protect its security on our systems. In the event we request or transmit sensitive information, such as credit card information, we use industry standard, secure socket layer ("SSL") encryption. We strictly limit access to personally-identifiable information to those employees who need access in order to carry out their job responsibilities. All employees are prohibited from "browsing" through our files and databases. We train our employees in the application of our need-to-know standard. We periodically audit for compliance with this standard.

Onward Transfer of Information

We may disclose information you provide to us to third parties in order to complete a transaction that you requested. We may also outsource some tasks, including the operation of certain Web site functions, that require access to information you supply online. In such cases, however, we require that the companies acting on our behalf abide by our privacy policy and institute safeguards to protect the confidentiality of your information. Finally, please note that we may disclose personal information when required by law or in the good faith belief that such action is necessary in order to comply with the law or legal process.

Children & Age Restrictions

This website is not intended for children, and the only circumstance in which we collect data relating to children is when you make a booking of arrangements and you have children in your party. This Site is not used to knowingly solicit Personal Information from or market to children under the age of 18. This Site is intended for use by persons who are over 18 years of age. Therefore, we request that children under the age of 18 not submit any Personal Information to us through the Site. If we learn that we have inadvertently gathered Personal Information from children under the age of 18, we will promptly remove such information from our records.

Linked 3rd Party Internet Websites

You should be aware that other Internet sites to which you link to from this Site may contain privacy provisions that differ from the provisions of our Privacy Statement. AfriChoice Tours & Travel Ltd is not responsible for the privacy practices or content of other such sites. We encourage Site users to be aware when they leave the Site and to read the privacy statements of each and every Website which they visit to determine their privacy practices and whether the site collects personally identifiable information. This Privacy Statement applies solely to information collected by this Site.

Retention Of Your Information

We reserve the right to retain personally-identifiable information collected through this site for the length of our business relationship with you. In some cases, we will retain the information for a longer period if required to do so by law. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Access & Correction of Information

As an information company, we know the importance of accurate data. Therefore, we strive to maintain the accuracy of the information collected through this Web site. Furthermore, we believe that the individual is invaluable in ensuring that data is complete and accurate. We will provide you with access to personally-identifiable information you provide through our Web site for as long as we maintain that information in a readily accessible format. Similarly, we permit and encourage you to correct inaccuracies in the information you submit to us through our Web site. Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please feel free to contact us at any time if in need of; access to your personal data, correction of your personal data, erasure of your personal data, objecting processing of your personal data, requesting restriction of processing your personal data, request to transfer your personal data or in need of withdraw of consent to use of your personal data. You may correct your infomation by Contacting Us.

Changes To This Privacy Notice

This version was last updated on December 2019 and historic versions can be obtained by contacting us. It is important that the personal data we hold about you is accurate and current. Please keep us informed if any of the details you provide to us should change during the course of your relationship with us.

Consumer Information & Feedback

If you would like information about your account, believe that AfriChoice Tours & Travel Ltd has not complied with this Privacy Statement with respect to your Personal Information, or you have other related inquiries or concerns, you may write to: